shipping costs

Terms of delivery and payment

Prices & Terms of Payment

(1) The offered prices do not include packaging and shipping costs. The statutory VAT applicable upon delivery is shown separately.
(2) The prices quoted relate to the time of the offer and the commitment period stated therein; We reserve the right to change prices after the commitment has expired.
(3) Offsetting is only permitted against undisputed or legally established claims.
(4) SORAVIA can refuse acceptance if the customer decides that payments should not first be offset against older claims, costs and interest and only then against the main claim.

5. Invoice, Packaging and Costs

(1) With regard to the respective packaging and shipping costs, there is a separate note on the specific costs in the offer.
(2) The listed prices are list prices.
For larger quantities, volume discounts are possible for individual products by arrangement. The respectively applicable value added tax is also shown and calculated.
Deliveries from a goods value of € 500.00 are free of additional freight costs.
Freight costs must be calculated for orders with a goods value of less than € 500.00. Our invoices are issued net and are payable without deductions within 30 days of the invoice date at the latest. We grant a 2% discount for payments within 8 days.
Exceptions: In the case of large orders, first orders, trade fair orders or pre-sale orders, other payment methods can be agreed upon. The delivered goods - even in processed condition - remain the property of Soravia GmbH & Co. KG until full payment. Any proceeds from the sale shall a instead of the goods. Place of performance and place of jurisdiction for deliveries and payments is Cologne.
(3) Deliveries abroad are always made at the expense and risk of the customer.
Any additional costs for deliveries to German islands shall be borne by the buyer.
(4) The customer is responsible for disposing of the transport packaging at his own expense.
(5) The delivery takes place against invoice, advance payment or cash on delivery.
(6) Reasonable partial deliveries remain reserved insofar as this is reasonable for the customer and the customer has consented. The seller shall bear any higher costs incurred as a result of partial deliveries.
(7) SORAVIA is entitled to send invoices as PDF invoices by email (electronic invoice dispatch).
Licencing of your service packages: In case you should not license your service packages yourself we will be pleased to do it for you. The relative fees can be taken from the price list.